Description

DigitlHaus Agency is looking for an experienced Creative UX Designer for eCommerce web design projects. BigCommerce and Shopify design experience is required.


  • Must have experience in designing eCommerce stores for an agency
  • Must have experience in eCommerce design
  • Must have a strong portfolio of eCommerce design projects
  • Must have experience in eCommerce conversion strategy and know most modern practices
  • Must have experience understanding eCommerce functionality and capabilities
  • Understanding BigCommerce and Shopify technical capabilities
  • Must have a strong skill in eCommerce UX Identity
  • Must be able to design in Figma (primary) and Photoshop (secondary)
  • Experience in motion and interaction design is preferred
  • Must be able to speak to Clients professionally and comfortably on video and phone
  • Must have strong leadership skills and be able to manage multiple projects at once
  • Must be very task and timeline oriented
  • Must be experienced in conflict resolution
  • Have fun and ensure Clients and are having fun

Job Responsibilities

  • Holding creative strategy sessions and design kick off calls with Clients to speak about their project vision, goals and strategy direction for their project
  • Defining the UX strategy and design direction for the project by doing competitive research, reviewing analytics, following best practices, using industry standards and utilizing the notes and expertise from the strategy session
  • Creating strategic briefs based on the UX strategy that highlights in detail layout direction for each page of the site that is to be designed
  • Designing high fidelity eCommerce stores and theme wireframes in desktop, mobile and tablet view
  • Designing eCommerce themes, stores and prototypes in desktop, mobile and tablet view
  • Ensuring the designs are branded with UX and have identity and uniqueness
  • Managing the revision process in Invision between the project manager and the Client, answering questions, making recommendations, and ensuring you know what revisions to make for each revision phase
  • Presenting designs and wireframes to the Clients, walking them through the approach, the decisions made and the UX
  • Preparing and creating content gathering documents that support the wireframes so Clients have instruction on what types of assets they are required to provide
  • Working closely with sales understanding the creative involvement of each project and assigning the right designer to the account
  • Defining the creative strategy and page layouts that are to be designed
  • Ensuring all designs are following the SOW, following strategy, and following best practices
  • Answering and managing Client questions per the designs that relates to functionality, SOW, or general design or strategy questions
  • Handling meetings with Clients when they have questions, need design reassurance or when needing to resolve conflict
  • Be able to prepare design timelines and milestones for design projects
  • Be able to prepare a design brief for the development team on how things are supposed to be developed while giving creative and functional direction
  • Step in for a designer if they are out of ideas, overbooked with projects, or need assistance with a design task
  • Make design revisions, improvements or work on design projects when needed
  • Complete a design testing protocol on all projects to confirm and approve development's work per the delivered design files