As a Project Manager at DigitlHaus Agency, you will manage Shopify and BigCommerce projects and ongoing engagements such as large-to-small design, development, migration, strategy, SEO, CRO and AEO implementations and tasks.

Role: Project Manager

Employment: Full-Time

Location: Remote

Requirements:

• 3+ years as a project manager
• 2+ years of Shopify and BigCommerce experience
• Direct experience project managing Shopify and BigCommerce projects for an eCommerce agency
• Strong organizational and prioritization skills, including negotiating priorities
• Understand basic UX design fundamentals
• Knowledgeable on the fundamentals of an eCommerce store, its features, and its architecture
• Experience managing and coordinating development and design teams
• Experience following design and development processes and workflow
• Experience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)
• Adaptable to change and have excellent problem-solving and multi-tasking skills
• Experience in conflict resolution (when problems arise, using experience and knowledge to solve problems while considering both the agency and the Client)
• Have a “maker” vs a “doer” mindset; must take initiative
• Strong communication skills
• Must be comfortable speaking to Clients over the phone and via video for meetings
• Team player: collaborative, flexible, problem solver, active listener, builds strong relationships, open to learning, and strong interpersonal skills

Responsibilities:

• Creating project lifecycles in a project management system from an SOW
• Creating and assigning tasks in the project management system for Clients and internal teams
• Creating timelines and project plans for small projects to multi-store custom integrations and builds.
• Ensuring tasks are done on time and are complete
• Managing the design process from initial kickoff to design approval
• Managing the internal design team
• Managing gathering and organizing creative assets in a formal structure for the design team
• Managing the design revision process with the Client and internal design team
• Preparing projects to be developed with internal teams and stakeholders
• Be able to answer and support technical development and platform-related questions
• Managing technology setup and credentials for the development team so they can efficiently start development
• Briefing development teams on the project SOW concerning the design
• Preparing and ensuring timelines are met
• Testing and reviewing websites from a user level (QA Testing)
• Manage the development review process
• Deliver completed projects to Clients and ensure all SOW objectives have been met
• Train and consult Clients on best practices on the eCommerce platform
• Manage the deployment process
• Monitor project deliverables
• Document project requirements and deliverables
• Follow processes and be able to create new processes when needed
• Syncing internal teams on projects and ensuring everyone is collaborating